Refund Policy

1. Free Service Overview

Wire Size Calculator (wiresizecalculator.org) provides the following services at no cost:

• Wire Size Calculator: Professional-grade electrical wire sizing calculations
• Educational Content: Comprehensive guides on NEC standards and electrical safety
• Reference Materials: Wire tables, ampacity charts, and technical resources
• FAQ and Support: Access to frequently asked questions and basic support
• Contact Services: Ability to reach out with questions and feedback

2. No Purchase Required

Since our services are provided free of charge, there are typically no purchases or payments involved. However, this policy covers potential future scenarios and third-party services.

3. Third-Party Services

3.1 Advertising Revenue

Our website is supported by advertising through Google AdSense. Users do not pay for these advertisements, and clicking on ads is entirely voluntary.

3.2 External Links

Our website may contain links to third-party services, products, or vendors. These external services:

• Have their own refund and return policies
• Are not under our control or responsibility
• Should be reviewed independently before making purchases

4. Data and Content Ownership

4.1 Your Data

Any information you input into our calculator (electrical parameters, contact forms, etc.) remains yours. We do not charge for data retrieval or claim ownership of your input data.

4.2 Our Content

While our service is free to use, our proprietary content, algorithms, and educational materials remain our intellectual property and are provided under license for personal and professional use.

5. Service Limitations and Disclaimers

5.1 Service Availability

While we strive for 99% uptime, our free service may experience occasional downtime for:

• Scheduled maintenance and updates
• Technical issues beyond our control
• Server upgrades and improvements

5.2 No Service Level Guarantees

As a free service, we do not provide service level agreements (SLAs) or guarantees regarding:

• Response times for support inquiries
• Availability during specific time periods
• Resolution timeframes for technical issues

6. Future Paid Services

Should we introduce paid services in the future, we will:

• Clearly distinguish between free and paid offerings
• Provide transparent pricing and feature comparisons
• Maintain our core calculator functionality as free
• Implement appropriate refund policies for paid services

7. Hypothetical Refund Scenarios

In the unlikely event that we introduce paid services, our refund policy would include:

7.1 Eligibility for Refunds

• Service not provided as described
• Technical issues preventing service access
• Billing errors or unauthorized charges

7.2 Non-Refundable Situations

• Change of mind after service delivery
• User error or misunderstanding of service features
• External factors beyond our control

7.3 Refund Process

Any future refund requests would be processed through:

• Email contact with documentation of the issue
• Review within 5-7 business days
• Refund processing within 10-14 business days if approved

8. Contact for Refund-Related Inquiries

For any questions related to billing, charges, or potential refund scenarios:

9. Dispute Resolution

In the event of any billing disputes or refund-related issues:

• Contact us directly via email first
• Provide detailed information about the issue
• Allow 5-7 business days for initial review
• Escalation procedures will be provided if needed

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last Modified" date. Material changes affecting user rights will be communicated via email to registered users when possible.

11. Governing Law

This Refund Policy is governed by the laws of China. Any disputes related to refunds or billing shall be subject to the jurisdiction of courts in Shenzhen, China.